Cristy Gleave
People & Operational Leadership • Marketing • Customer Experience Programs • Product and Service Delivery • Customer Experience & eCommerce Operations Management Specialist
- Role
- Assistant Sales Manager at Harmons Grocery
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Cristy Gleave
Accomplished and results-driven innovative leader with broad experience spanning global operations, marketing, seller growth, data analysis & insights, product/project management, customer service, payments, and business development for Fortune 100/500 companies. Well versed in overseeing and scaling programs while directing cross-functional & third-party teams delivering unmatched customer experiences. Expert in managing operations and processes for delivery of products and services while collaborating and partnering with peer organizations and regional teams for operational delivery. Track record of success creating product/processes as well as identifying areas of improvement and solutions. Recognized for building teams while leading with compassion and empathy leveraging personnel management, organizational leadership, people development and team growth skills.Core Competencies:• eCommerce Growth • Data Analysis & Insights • Global Sales/Marketing • Global Operations • AI •CX Mgmt. • Client Services Leadership • Product/Project Mgmt. • Data/Reporting Analysis • Product/Service Delivery • Team Building/Development • Peer Organization Partnership • Process Improvement • KPI/OKR • Customer Relationship Mgmt. • Operating Costs/Budget • ORM • Procurement • UX/UI
Experience
Assistant Sales Manager
Dec 2024 — Present · Salt Lake City, UT, US
Lead a team of six cheesemongers, overseeing sales and customer education on global cheese varieties. Responsible for training and coaching staff to deliver exceptional service, managing procurement of over 500 specialty products, overseeing vendor invoices and payments, and producing fresh mozzarella and pasta to maintain product quality and department standards.
Education
Weber State University
Bachelor's Degree, Education
1981 — 1986
Skills
- Crm
- Start-Ups
- Social Media
- Process Improvement
- Software as a Service (Saas)
- Business Development
- Online Marketing
- Sales
- Email Marketing
- Salesforce.com
- Online Advertising
- Leadership
- Customer Service
- Strategic Planning
- Management
- Team Building
- Mobile Devices
- SEO
- Web Analytics
- Account Management
- Product Marketing
- Strategic Partnerships
- Program Management
- Strategy
- E-Commerce
- Marketing
- Saas
- Project Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Team Leadership
- Digital Strategy
- Product Management
- Analytics
- Business Strategy
- Search Engine Optimization (SEO)
- Customer Relationship Management (Crm)
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