Cristy Coats

Customer Success Account Manager

Role
Customer Success Account Manager (Csam) at Microsoft
Location
Jacksonville, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Cristy Coats

ITIL 4 Foundation Certified • US Navy Veteran • Over 14 years of experience…

Experience

  1. Customer Success Account Manager (Csam)

    Microsoft

    Aug 2022 — Present · Jacksonville, FL, US

Skills

  • Talent Management
  • Integration
  • Customer Focus
  • Salesforce.com
  • Applicant Tracking Systems
  • Customer Retention
  • Customer Service
  • Crm
  • Military
  • Customer Experience
  • Learning Management Systems
  • Leadership
  • Powerpoint
  • Microsoft Excel
  • Taleo
  • Microsoft Office
  • Customer Relationship Management (Crm)
  • Troubleshooting
  • Software as a Service (Saas)
  • Service Delivery
  • Technical Support
  • Time and Labor Management
  • Successfactors
  • Strategy
  • Customer Satisfaction
  • Saas
  • Enterprise Software
  • Cross-Functional Team Leadership
  • Cloud Computing
  • Time & Attendance
  • Recruiting
  • Account Management
  • Human Resources
  • Information Technology
  • Remote
  • Enterprise Etime
  • Customer Support
  • Adp E-Time
  • Team Building
  • Management

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