Cristofer Cabrera
Medical Diagnostic Support Specialist | ELISA & LIS Integration | Supporting PhDs, MDs, and Lab Technologists | Bilingual (EN/ES) | Remote Precision Troubleshooting Expert | Serving Scientific Users Globally
- Role
- Diagnostic IT Technician at Johns Hopkins Medicine
- Location
- Winchester, VA, US
- LinkedIn followers
- 500 followers
About Cristofer Cabrera
I’m a Technical Support Specialist at Dynex Technologies, supporting highly specialized…
Experience
Diagnostic IT Technician
Nov 2022 — Present · Herndon, VA, US
Optimized diagnostic software workflows, implementing automation tools that reduced procedure times by 20%.• Rapidly diagnosed and resolved critical IT issues, maintaining operational efficiency with a 99% system uptime.• Created and updated IT support documentation, enhancing troubleshooting efficiency and reducing resolution time by 30%.• Spearheaded technology evaluation initiatives, leading a team to successfully pilot and integrate new IT solutions that increased system performance by 15%.
Education
Coursera
Google Cloud Database, Computer Technology/Computer Systems Technology
Universidad de San Carlos de Guatemala (USAC)
Bachelor of Science - BS, Forest Sciences and Biology
Coursera
AWS Cloud Solutions, Information Technology
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