Cristin Zimmerman
Human Resources Manager @The Learning Center For The Deaf
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WORK HISTORY
Human Resources Manager @The Learning Center For The Deaf
Framingham, MA, US
Strategic HR leader overseeing all aspects of human resources and people operations within a nonprofit educational organization. Built and scaled HR systems, policies, and practices to support organizational growth, compliance, and a positive employee experience.Key Contributions & Impact• Lead comprehensive HR operations including employee relations, investigations, recruitment, onboarding, benefits administration, performance management, leave administration, and workers’ compensation• Develop and implement HR strategies, policies, and procedures aligned with organizational goals and regulatory requirements• Serve as a trusted advisor to executives and managers on employee relations, disciplinary actions, performance improvement plans, and conflict resolution• Conduct complex and sensitive employee investigations with a strong focus on fairness, confidentiality, and risk mitigation• Managed full-cycle recruitment, including serving as primary recruiter for over one year while simultaneously functioning as HR Manager• Designed and implemented a comprehensive onboarding and orientation program to improve employee engagement and retention• Led organization-wide HRIS implementation, including employee data management, benefits, and recruiting modules; trained staff and leadership on system use• Oversee employee benefits programs, including health and retirement plans, and manage annual open enrollment• Created and launched an annual Benefits Fair featuring multiple vendors, educational sessions, and on-site enrollment support• Utilize American Sign Language (ASL) to communicate directly with Deaf and Hard of Hearing employees, supporting accessibility and inclusion across the organization
EDUCATION
Quinsigamond Community College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
ABOUT CRISTIN ZIMMERMAN
Human Resources Manager and people-centered leader with more than 15 years of experience building and leading HR operations within a mission-driven nonprofit organization serving the Deaf community. I bring a deep commitment to equity, accessibility, and compliance, paired with hands-on expertise across employee relations, investigations, employment law, talent acquisition, benefits administration, HR systems, and organizational policy development.Throughout my career, I have built scalable HR infrastructure from the ground up—designing policies, implementing HRIS systems, leading recruitment and onboarding efforts, and ensuring full compliance with state and federal labor laws. I am known for fostering accountable, respectful workplace cultures while partnering closely with leadership to align people practices with organizational goals.A defining aspect of my work is accessibility. I am proficient in American Sign Language (ASL), allowing me to communicate directly with Deaf and Hard of Hearing staff and support an inclusive workplace aligned with organizational mission and values.I am passionate about creating environments where employees feel supported, informed, and empowered to do their best work—especially in nonprofit and human-centered organizations where people are the mission.
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