Cristine Sy
Director of Revenue Management @Crowne Plaza Toronto - North York
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WORK HISTORY
Director of Revenue Management @Crowne Plaza Toronto - North York
Toronto, ON, CA
EDUCATION
The Philippine Women's University
Bachelor of Science, Nursing
Thomson Education Direct (International Correspondence School)
Diploma, Hotel and Restaurant Management
ABOUT CRISTINE SY
As a seasoned Hotel Revenue Manager, I bring a wealth of experience and a strong background in room revenue management. My career spans diverse markets in Canada and Dubai, where I\'ve successfully managed properties ranging from mid-scale to luxury, with room counts from 20 to over Expertise:Revenue Management: Expertise in optimizing room revenue across various property types, including extended stay, boutique, and luxury hotels.Hotel Pre-Opening & Re-Branding: Led the fastest recorded transition in just three weeks, demonstrating my ability to quickly and effectively implement strategic changes.Multi-Unit Management: Proven experience in managing revenue for multiple properties simultaneously, as well as overseeing front office operations and room revenue management.Certifications:Certified Hospitality Revenue Manager - AHLEIMBA Math Quantitative Skills Course - MBA MathTraining and Seminars:Fundamentals of Perform: Revenue Management System - IHG, Montreal, Canada, October 27, 2009Leveraging the Internet for Sales - IHG, Ontario, Canada, July 26, 2009Systems Proficiency:Property Management Systems (PMS): Opera (including configuration), Fidelio, FOSSE, ChoiceAdvantage, WinHMSRevenue Management Systems: Duetto, Ideas, Perform, One YieldBI Systems: Otelier, DatavisionSales & Catering Systems: Delphi, OperaCentral Reservation Systems (CRS): SynXis, Holidex, MARSHA, Netrez, IHotelier, TrustRate Shopping & Channel Management Systems: Rategain Optima, OTA Insight, Rate360, Ezyield, SiteMinderRequest for Proposal (RFP) Systems: Lanyon, iRFP, ChoiceROCS, MARFP, HPPWebsite Administration: Ihotelier, Travel TripperPayment Gateways: Shift4 Dollars on the Net, Elavon Gateway With a strategic approach and a track record of driving revenue growth, I am passionate about leveraging technology and market insights to maximize profitability and enhance guest experiences. Connect with me to discuss how I can contribute to the success of your hospitality business.
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