Cristina Werdal

About Cristina Werdal

Agile Global Program Management Director delivering maximum value against business priorities within constraints of time and budget allowed• Program and Project forecasting and analysis• Program growth and development through automation and optimization of new and existing technologies, creating efficiencies, and positively impacting outcomes to goals• Advocate and Driver of process development and improvement• Accomplished leader through building accountability; encouraging diversity of ideas; and promotion of continuous improvement.• Client Experience: Microsoft, Yahoo, Apple, Facebook• Project Experience: Search Engine Evaluation, Map Annotation, Image Annotation and Sentiment Analysis, Image and Video Categorization and Relevance, Ad Placement, Ad Sentiment Analysis, E-Commerce, Entity Validation

Experience

1. Senior Director Operations, Genai

   TELUS Digital

   Jun 2025 — Present

Education

• Fordham University, New York, NY

  Bachelor of Arts (B.A.), Italian Studies

  1990 — 1994

• Fordham University, New York, NY

  Bachelor of Arts (B.A.), Economics

  1990 — 1994

Skills

• Team Management
• Management
• Virtual Teams
• Business Development
• Italian
• Customer Service
• Operations Management
• Call Centers
• Virtual Management
• Virtual Collaboration
• Lean Operations
• Nys Notary Public
• Editing
• Data Analysis
• Training
• Project Management
• Vendor Management
• Crm
• Microsoft Office
• Program Management
• Strategy
• Research
• Social Media
• Team Leadership
• Customer Relationship Management (Crm)