Cristina C. Torres

Senior Business Analyst @Quanta Services, Inc.

Houston, TX, US

Act as the primary subject matter expert for key application platforms, aligning system capabilities with business processes to drive operational enhancements- Partner cross-functionally with stakeholders to identify, prioritize, and implement technology solutions that streamline workflows and improve organizational performance- Lead discovery and requirements-gathering sessions using interviews, process mapping, and documentation review to capture and define business needs- Scope and prioritize system enhancements to ensure alignment with strategic objectives, managing initiatives from concept to delivery- Create and maintain detailed documentation, including process flows, user guides, training materials, and standard operating procedures (SOPs)- Coordinate with internal development and product teams, as well as external vendors, to ensure technology solutions are seamlessly integrated into business operations- Mentor and support junior team members, promoting a culture of collaboration, growth, and continuous improvement- Design scalable, user-focused solutions to complex business challenges using data analysis and strategic problem-solving- Support IT project coordination by tracking milestones, managing communications, and executing project tasks to meet deliverables on time and within scope.

Rice Business - Jones Graduate School of Business

Master of Business Administration (M.B.A.)

Rice University

Bachelor’s Degree