Cristina Cabrera-Rubio
Care Team Operations Associate @Cityblock Health
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WORK HISTORY
Care Team Operations Associate @Cityblock Health
Cityblock is a tech-driven institution that provides underserved communities with the healthcare they deserve. As a Care Team Operations Associate, I have made an impact to the organization by: • Exceeding weekly quota for appointments scheduled by collaborating with Internal and External departments with 2+ senior managers to maximize contact with 300+ members on a weekly basis by cold calling leads, increasing reach rate to 34%. • Collaborating with 50+ team members in the implementation of projects & workflows to establish expectations, leading to exceeding metrics by 10% outlined by patient insurance companies such as weekly membership engagement targets.
EDUCATION
Grand Rapids Community College
Registered Medical Assistant
ABOUT CRISTINA CABRERA-RUBIO
Hi LinkedIn community, my name is Cristina Cabrera-Rubio. I am a Care Team Operations Associate at Cityblock Health focused on customer outreach through outbound cold calling to engage members in there care. I have held various administrative roles as well as successfully coordinated all roles and duties in a medical office. I have a background in Medical Assistant from Grand Rapids Community College. I am passionate about bringing diversity of people and thought into Tech and medical industries. My skills: Project management, Microsoft Excel, documentations and communications, customer service. Feel free to reach out to me: c••••••••@gmail.com
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