Cristina Jerney
Product Education Manager @HiBob
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WORK HISTORY
Product Education Manager @HiBob
London, GB
Created clear, engaging, and user-centric content to support product understanding and adoption across.Responsibilities include:Technical documentation: create accurate, user-friendly product documentation and release notes; ensure clarity across all technical materials for end users and internal teams.Help Center management: maintain and regularly update Help Center articles to reflect product changes, new features, and user feedback.Multimedia content: create educational how-to videos using ScreenFlow; develop supporting materials, including use case and persona-based guides.Domain expertise: specialize in writing about UK and US payroll systems; translate complex regulations and workflows into digestible content.Cross-functional collaboration: work closely with product managers, developers, and customer success to ensure technical accuracy and alignment across all assets.Project management: tackled multiple high-priority projects simultaneously, maintaining strong attention to detail while meeting tight deadlines.
EDUCATION
The Harker School
Elementary through High School
Mountview Academy of Theatre Arts
Master of Arts - MA
Northeastern University
Bachelor of Arts - BA
ABOUT CRISTINA JERNEY
I am an experienced communications professional, with expertise across a variety of…
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