Cristie Kline
Fvp, Credit Card Manager @Bank of Hope
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WORK HISTORY
Fvp, Credit Card Manager @Bank of Hope
Los Angeles, CA, US
Manage day-to-day credit card operations and staff, maintain/develop credit card processes and procedures, third-party oversight, ensure compliance with applicable regulations, mitigate potential risks, implement program business plans and initiatives, and reporting to upper management.
EDUCATION
Northern Arizona University-The W. A. Franke College of Business
Bachelors, Business Administration
University of Phoenix
Master of Business Administration - MBA, Business Administration and Management, General
SKILLS
ABOUT CRISTIE KLINE
Strategic and innovative leader with a proven track record of delivering outstanding results through relentless focus on communication, organizational efficiency, effectiveness and process improvement. Extensive leadership and management skills operating in a Fortune 100 company with domestic and international presence. Specialties include: Call Center Management; Customer Service; Process Integration; Talent/Leader Development; Employee Coaching and Development; Employee Engagement & Satisfaction; Process Improvement
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