Cristiano C.
Customer Account Specialist @ExxonMobil
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WORK HISTORY
Customer Account Specialist @ExxonMobil
managing portfolio of EMEA B2B customers in various languages for most profitable business units of EM Chemicals- Order to Cash process: handling all aspects of customer\'s orders from entry on SAP to invoicing: monitor proactively status of open orders, provide product availability info, resolve order blocks, perform invoice corrections, generate credit/debit notes- POC for functions of supply chain (replenishment, volume management, supplying plants, transport coordination, forwarders, etc.)- collaboration with Sales Representative to optimize customer experience and continuously improve processes - Responsible for customer complaints in CMR and to coordinate production of required shipping and export documentation - Reporting and maintaining Master Data up-to-date in SAP
EDUCATION
Università degli Studi di Udine
Laurea in Relazioni Pubbliche, Communication and Media Studies
West Cheshire College
AAT Level 3 Advanced Certificate in Accounting, Accountancy
Wirral Metropolitan College
High National Certificate in Applied Chemistry, Chemistry
Alpen-Adria Universität, Klagenfurt
Wirtschaft und Recht
ABOUT CRISTIANO C.
Sales and Recruitment multilingual professional
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