Crista Swan

Insurance leader. Transforming Commercial Lines experiences and building strong teams.

Role
Head of Business Insurance Transformation at Farmers Insurance
Location
Hartford, CT, US
LinkedIn followers
500 followers

About Crista Swan

Adaptable, flexible leader who assimilates quickly in changing or challenging environments, with a focus on innovation and process improvement. Experience leading in a matrix environment using influencing, negotiating and decision making skills. Strong focus on collaboration and building synergy with team and partners. Uniquely positioned with a deep understanding of architecture, depth in underwriting, as well as business acumen, and a history of building strong relationships and high performing teams.Core Competencies: • Flexible thought leadership with a creative mindset• Adept in communicating strategic vision and leading change management • Proactively identifies trends, gaps, and opportunities through research and analysis creating solutions with a focus on customer solutions and convenient processes• Robust business acumen, 15+ years Commercial Underwriting experience across all markets and lines of business• Proven track record of leading several initiatives through strategy, delivery and implementation

Experience

  1. Head of Business Insurance Transformation

    Farmers Insurance

    Jan 2026 — Present

    Responsible for leading the the implementation of Platform Modernization collaborating closely with functional business and enterprise partners to deliver a modernized platform that enhances speed to market, improves user experience, and offers competitive products.

Skills

  • Portrait Photography
  • Portraits
  • Digital Photography
  • Commercial Photography
  • Photography
  • Mac
  • Web Design
  • Quarkxpress
  • Wedding Photography
  • Image Editing
  • Customer Service
  • Dreamweaver
  • Public Speaking
  • Digital Imaging

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Crista Swan — Head of Business Insurance Transformation at Farmers Insurance in Hartford, CT, US | Unifers