Cristal Gonzalez
Cyber Security skills in Data Protection | Microsoft Excel 2019 Certified
- Role
- Associate Support Business Analyst at United Airlines
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Cristal Gonzalez
I’m a tech-savvy, customer-focused professional with hands-on experience supporting enterprise systems, optimizing workflows, and driving data-informed decisions. Skilled across various software and security tools including but not limited to Windows OS, Mac OS, Linux, Power BI, Crowdstrike, etc. I bring a blend of technical troubleshooting, analytical thinking, and cross-functional communication to every role.My background includes supporting fast-paced environments, solving complex issues, and partnering with teams to improve user experience and operational efficiency. I enjoy breaking down technical problems, identifying root causes, and delivering solutions that help teams work smarter and faster.I’m especially passionate about roles that sit at the intersection of technology, customer experience, and business strategy where I can use data, insights, and systems knowledge to improve processes and support organizational goals.Always learning, always growing, and always excited to take on new challenges.
Experience
Associate Support Business Analyst
Mar 2023 — Present · Chicago, IL, US
Education
Year Up United
Information Technology - Cyber Security
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