Regalado

Delivery and Transformation Manager @BT Group

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Delivery and Transformation Manager @BT Group

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Managing portfolios of digital strategic programs, I specialize in driving transformation and delivering business value through complex technical deliveries. Whether overseeing multiple medium-sized projects or a single large-scale initiative, I collaborate closely with Portfolio and Value Managers to manage budgets, ensure benefits realization, and align technical outputs with business goals. I’m skilled in implementing JIRA workflows, coaching teams on end-to-end processes, and fostering Agile adoption to optimize performance. My focus includes process improvements, running project review forums with stakeholders, and managing escalation processes, providing recovery options and re-planning strategies when needed. I’m passionate about designing and embedding aligned ways of working throughout the software and product delivery lifecycle, ensuring every stage delivers value efficiently and effectively.

EDUCATION

N/A

Escuela Bancaria y Comercial

Bachelor's degree, Business/Commerce, General

2012 — 2014

Saïd Business School, University of Oxford

Master's Degree, Programme Management

2000 — 2001

IMT Atlantique

Mastère Spécialisée en Réseaux et Systémes d’information , Telecommunications

1998 — 2001

Instituto Tecnológico Autónomo de México

Maestría en Tecnologías de Información y Administración, Information Technologies

SKILLS

Project ManagementProgram ManagementAccount ManagementOutsourcingChange ManagementTelecommunicationsCross-Cultural Communication SkillsRequirements AnalysisPmiVirtual TeamsService DesignProcess ImprovementTeam LeadershipCross-Cultural TeamsSix SigmaProject PlanningPmoStakeholder ManagementPortfolio ManagementBusiness AnalysisChange MaConsultative SellingRisk ManagementContract LawBidding ProcessSlaPerformance Metrics

ABOUT REGALADO

Enterprise Transformation Lead with extensive experience driving strategic digital and operating‑model change across complex, regulated organisations. Specialises in translating business strategy into executable delivery, leading multi‑initiative portfolios, and ensuring measurable outcomes through strong governance, prioritisation, and decision enablement.Currently operating as a Delivery & Transformation Leader at BT Group, accountable for shaping and delivering enterprise transformation initiatives that align investment, delivery execution, and business value. Works closely with Portfolio and Value Stream leaders to clarify priorities, optimise delivery models, and strengthen end‑to‑end visibility, enabling confident decision‑making at scale. Known for designing pragmatic governance and ways‑of‑working that balance agility, control, and transparency while embedding continuous improvement.Previously led transformation and delivery portfolios across telecommunications, automotive, and professional services, including roles at Telent Technology Services and Cprime. Experience includes optimising governance frameworks, integrating Agile and hybrid delivery models, and leading recovery and re‑planning in complex delivery environments to restore momentum and outcomes.Brings a calm, people‑centred leadership style with a strong focus on stakeholder partnership, risk management, and sustainable change. Trusted advisor to senior leaders, with a consistent track record of enabling organisations to execute what matters—turning strategy into results through disciplined delivery, adaptive operating models, and a culture of continuous improvement.

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Regalado — Delivery and Transformation Manager at BT Group in London, GB | Unifers