Creighton Cray
- Role
- Executive Director at JPMorganChase
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Executive Director
May 2016 — Present · New York, NY, US
Manager of Analytics and Data Science Team - Global Technology Infrastructure (GTI)- Business Intelligence / Continuous Service ImprovementDeveloped Data Science Strategy for Global Service Operations working with internal Data Scientists from GTI and JPMIS divisions. Led Data Science program to eliminate and automate the resolution of technology incidents yielding $2.0 MM in annual savings. Built Data Science model to identify high risk systems changes that could lead to a technology incident.Developed key dashboards on Tableau and QlikView allowing senior management to track stability metrics across the division by service, impacted Line of Business, and region.Interfaced with numerous technology groups and SMEs (UNIX, Wintel, AIX, ESX, Storage, Network, and Electronic Trading). Led several analytical projects to reduce firm-wide incident counts and improve incident resolution times.Managed firm-wide Technology Request and Fulfillment end-to-end process and led Risk Control Service Assessments (RCSAs).
Education
Middlebury College
BA
1979 — 1982
The Wharton School
MBA
1985 — 1987
Skills
- Securities
- Business Analysis
- Strategy
- Risk Management
- Management
- Derivatives
- Financial Analysis
- Financial Services
- Itil
- Business Strategy
- Fixed Income
- Portfolio Management
- Vendor Management
- Strategic Planning
- Outsourcing
- Project Management
- Product Management
- Program Management
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