Chelsea Redic
- Role
- Project Manager at Atlassian
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Experience
Project Manager
Mar 2022 — Present · Dallas-Fort Worth, TX, US
Facilitate annual OKR planning across 5 sub departments within the Sales Operations Team 🪡 Quarterly resource planning, prioritization, and mapping of ~50 projects and initiatives 🦺 Directly responsible for standing up a new, white-glove, international customer service team that reduced resolution and quoting times for Enterprise Customers 🧭 Leveraged Jira Advanced Roadmaps to monitor 3 - 6 project timelines Designed intelligent Trello boards to manage task status, owners & timelines in a Kanban format Developed a Best Practices Playbook detailing how to build a new team Created an automated JIRA Service Desk to manage Operational and Intelligent Automation project requests. This intake method is becoming departmental standard, expanding across adjacent teams and laying the foundation for rolling fours project planning. Led an internal compliance project that increased our compliance rate by 8.4% within 3 months
Education
The University of Texas at Austin
Bachelor of Business Administration (BBA), Marketing
2011 — 2015
Prague University of Economics and Business
Exchange Student
2013 — 2014
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