Caroline Cooper Burton

About Caroline Cooper Burton

Human Resources leader with broad experience in recruitment, employee relations, policy development, and HR systems. Currently Director of People at Marbles Kids Museum, I’m passionate about enhancing the employee experience and aligning people strategy with organizational goals.

Experience

1. Director of People

   Marbles Kids Museum

   Aug 2022 — Present · Raleigh, NC, US

   Continually improve our hiring process aligned with organizational values and compliance.• Lead, develop, and implement policies, processes, initiatives, and surveys- Created and implemented an annual employee engagement survey used to improve the employee experience- Created and launched Marbles’ first digital annual performance review system to support staff development and accountability- Created and refined job descriptions for all roles across the organization to improve clarity and efficiency.• Oversee the administration of HR programs including, compensation, benefits, and leave; employee relations; performance management; recognition, health and safety; and training and development- Supported the museum’s first-ever compensation analysis and the implementation of a formal compensation strategy- Improved Marbles 401K plan to support earlier participation and more flexibility within the plan- Strategically added additional insurance benefits to provide choice for our team and their families- Oversaw the resurrection and implementation of a new and improved recognition program.• Oversee the administration of Marbles\' volunteer program.• Conducts research and analysis of organizational systems and processes; recommends changes that benefit the needs of the organization. • Monitors and ensures Marbles compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.• Develops and implements departmental budget.• Organizes and supports department professional development and training- Created a structured training program to meet compliance standards- Led trainings to support leadership expectations.• Responsible for strategic, short and long-term planning for the organization.

Education

• The University of Alabama

  Bachelor’s Degree, Public Relations and Restaurant, Hotels, and Meetings Management

  2013 — 2017

Skills

• Event Planning
• Microsoft Word
• Social Media
• Cisionpoint
• Photoshop
• Indesign
• Microsoft Excel
• Customer Service
• Salesforce.com