Craig Richardson

Group General Manager Workforce & Agency Management @Evri

Liverpool, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Group General Manager Workforce & Agency Management @Evri

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Strategic lead for Evri’s end-to-end workforce architecture, accountable for shaping and delivering large-scale labour strategy across the UK network, spanning Evri, Evri Fulfilment, Evri International, and Evri Premium. I operate at a group level, aligning workforce strategy with commercial priorities, balancing cost, service, and risk across a highly complex operating environment.I specialise in bridging the gap between operational demand and agency supply, ensuring resilience and performance at scale, particularly during peak, while maintaining strict governance and compliance standards.My focus is on transforming workforce management from a reactive function into a proactive, data-driven capability, embedding long-term planning, strategic partnerships, and decision-making that supports one of the UK’s leading dedicated parcel delivery networks.

EDUCATION

1995 — 1998

Hugh Baird College

HND, Electrical and Electronics Engineering

2020

Recruitment & Employment Confederation

Diploma in Recruitment Leadership (DipRL)

2007 — 2009

CIPD Qualifications

Diploma in Human Resource Management

SKILLS

Striving for ExcellenceAction PlanningLateral ThinkingCommercial AwarenessCoachingInternal CommunicationsBid SupportAccount ManagementHR SolutionsDiversityEmployment LawEmployee EngagementApprenticeship PlacementsFunding Streams (Sfa)Product PlacementStreamsFundingRecruitingFull P&L ResponsibilityTerritory ManagementTrainingStrategyManagementInterviewsLeadershipBusiness DevelopmentOperations ManagementRecruitment AdvertisingCross-Functional Team LeadershipProject PlanningPerformance ManagementAnalysisAssessment CenterB2bBid PricingBudgetsBid WritingCandidate GenerationCareer CounselingChange Management

ABOUT CRAIG RICHARDSON

As a seasoned professional in HR talent, resource management, and organisational development (OD), I specialise in addressing business challenges related to resourcing, recruitment (TA), and workforce planning. My proficiency encompasses forecasting and capacity modeling to strategically plan for future demands and growth, while also overseeing resource and talent management for direct employees, temporary agency personnel, and contract staff. Boasting a proven track record of success in in-house, Recruitment Process Outsourcing, and agency environments, I have consistently delivered innovative solutions and established effective recruiting strategies across diverse sectors.In the OD space, I partner with leadership to design and implement change initiatives, support cultural transformation, and align talent strategies with business objectives, ensuring the workforce is not only equipped for today’s demands but also agile and future-ready. I leverage data-driven insights to inform organisational design, enhance team effectiveness, and support employee development across all levels.Whether your organisation requires assistance with recruitment strategy, candidate sourcing, onboarding processes, or broader OD initiatives, I possess the skills & experience to yield tangible results. I am dedicated to ensuring that my initiatives align seamlessly with the overarching long-term business strategy, and I possess the capability to influence at the senior level, transforming resourcing and organisational capability into value-adding functions.My professional background spans a wide array of sectors, including finance, logistics, technology, and more. Recognising the unique challenges inherent to each industry, I tailor my approach to suit your specific needs, optimising both recruitment and organisational development strategies for long-term success.Central to my methodology is an unwavering commitment to delivering results. I am impassioned about assisting businesses in constructing a robust,high-performing, and diverse workforce, with a steadfast dedication to delivering value at every stage of the recruitment and development lifecycle.Experience / Personal Skills: Problem Solver, Optimistic, Socially Confident, Prioritising, Responsive, Adaptive, Positive & Amicable, Personal Leadership, Well Organised, Influencing Skills, Relationship Building, Customer Focused, OD, Analytical, Project management, People Management, Talent & Resource ManagementTalks about #people,#resourcing,#careergoals,#careeradvice, and #joboppurtunities #TalentAcquisition

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Craig Richardson — Group General Manager Workforce & Agency Management at Evri in Liverpool, GB | Unifers