Craig McKenzie

About Craig McKenzie

AT A GLANCE:22 Years with JPMorgan ChaseMaster of Arts in Organizational Management, July 2023 and a Bachelor of Arts in EconomicsPrimary functions include program design and management, process optimization, executive collaboration, supplier lifecycle management, workforce development, event management (town-hall and global summit productions) and communications.WHO AM I:TRUSTED PARTNER – Business manager who cultivates an employee-first atmosphere fostering a positive and inclusive work environmentSTRATEGIC – Gifted with the ideal blend of analytical insights and operational agility to see the big picture and implement actionable steps INNOVATOR – Thrives on injecting new and creative ideas that shift the narrative and influence the business as a wholeHOW OTHERS DESCRIBE ME:Peers describe me as a hands-on transformational leader who is dedicated, adaptable, people-oriented, and supportive. I am firm but fair and expect nothing but the best from myself and my team. I thrive in ambiguity and excel in streamlining processes. While I’ve had many successes throughout my career, I am proudest of the relationships I’ve built and the trust that others have in me. LEADERSHIP ASSESSMENT:DISCstyles: Very optimistic, with the ability to maintain a positive climate, even when under pressure, and a strong desire to win. This spirit can be contagious and thus positively influence the team. Tends to be considerate of others and able to persuade them in an assertive manner without being demanding. Brings an appropriate balance between logic and emotion when communicating to others. Shows the ability to be both people-oriented and detail-oriented, with equal skill and confidence. Natural ability as a communicator allowing for quick responses.Clifton Strengths: Adaptability, Restorative, Deliberative, Maximizer, PositivityIN MY SPARE TIME:I enjoy flying, boating, parks, DIY projects, and spending time with my family and friends.ASK ME ABOUT:My trip to Iguazu falls in the middle of South America

Experience

1. Global Supplier Services Business Management and Head of Workforce Development

   JPMorganChase

   Jan 2019 — Present · Columbus, OH, US

   Began with Bear Stearns in the sourcing and procurement function in 2001 and grew into roles of greater responsibility. Currently leading a cross-functional team with firm but fair participative and transformational leadership styles. Primary functions include program design and management, process optimization, executive collaboration, supplier lifecycle management, workforce development, event management (town hall and global summit productions) and communications.BUSINESS ACUMEN:With over 20k visits, built a vendor manager site outlining the third party oversight process impacting thousands and boosting employee moraleSlashed completion time by 18% by pinpointing process inefficiencies and earning needed buy-in from reluctant-to-change managers overhauling to the supplier control assessment closure processSaved annually and avoided potential layoffs by developing cross-training initiatives to consolidate cybersecurity and operational risk assessors PROGRAM DEVELOPMENT:increased employee engagement by 7% through the transformation of global workforce development by creating alignment vis-à-vis employment requisitions, job descriptions, career paths, goal setting, and proficienciesSpearheaded ideation and execution of 2 global supplier summits for risk assessors that provided advanced educational opportunities while creating equity department wide Saved over $800k annually by navigating complexities of COViD-19 by re-designing control assessments to a remote model with no disruption to risk tolerancesConceptualized and developed innovative forward e-auctions for card debt sales that generated over in new revenue and reverse auctions for real estate builds that saved over $1mm Continued below!

Education

• Hunter College

  Bachelor of Arts - BA, Economics

  2005

• The University of Arizona Global Campus

  Master of Arts - MA, Non-Profit/Public/Organizational Management