Craig Schaffer
Director, Service Delivery @Care.Ai
Orlando, FL, US
EMAILS
MOBILE NUMBERS
+14•••••••71
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WORK HISTORY
Oct 2021 — Present
Director, Service Delivery @Care.Ai
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EDUCATION
1992 — 1994
Queens College
n/a, Computer Science
SKILLS
Service-NowCustomer ServiceSharepointManagementConsultingIT OperationsServersItilMajor Incident ManagementHp Service CenterNetworkingInformation TechnologySystem AdministrationSoftware DocumentationSdlcService DeliveryKnowledge ManagementItil ProcessBusiness AnalysisProblem ManagementLeadershipActive DirectoryInformation SecurityService AvailabilityItil V3 Foundations CertifiedProcess ImprovementService ManagementService DeskItil ImplementationBusiness IntelligenceScrumIT StrategyVendor ManagementDisaster RecoverySecurityBmc RemedyIT Service ManagementChange ManagementVisioIncident Management
ABOUT CRAIG SCHAFFER
IT Service Management - Delivery & Support Leader Specialties: IT Leadership…
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