Craig Warren
Salesforce Administrator @Children's Institute
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WORK HISTORY
Salesforce Administrator @Children's Institute
Administered the Salesforce Nonprofit Cloud instance to manage programs, services, referrals, and cases. • Ensured data accuracy and completeness, facilitating effective outcome measurement. • Generated reports to support decision-making processes at Children\'s Institute.
EDUCATION
University of the Pacific - Eberhardt School of Business
Master's degree, Business Administration and Management, General
University of the Pacific
Bachelors of music, Music therapy and piano performance
Scotts Valley High School
High School
ABOUT CRAIG WARREN
As 7x Salesforce certified consultant, I work with nonprofit clients to develop Salesforce solutions that meet their needs.I enjoy helping nonprofits and startups implement effective and user-friendly experiences for their employees and customers. My areas of expertise include: • Implementing Salesforce and third-party tools• Managing data quality and accuracy• Improving the User Experience of websites and mobile apps • Administering Learning Management Systems (LMS)• Delivering inclusive online trainings• Improving efficiency in HR systems (Applicant Tracking Systems, HR Information Systems)
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