Craig Ford

Head of Sales, Marketing and Digital Solutions @Motability Operations Ltd

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Head of Sales, Marketing and Digital Solutions @Motability Operations Ltd

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Bristol, GB

I am responsible for mfldirect, the UK\'s leading wholesale platform for used vehicles. I lead a department of multidisciplinary teams comprising of Product Management, Digital Marketing, Ecommerce, UX Design, Digital Development, Business Development, Telephone Sales and Field based Relationship Management. We are focused on ensuring mfldirect remains the UK\'s leading wholesale platform where dealers choose to start their purchasing journey each day.

EDUCATION

2008 — 2011

University of the West of England

Master’s Degree, Marketing

2003 — 2006

Solent University

Bachelor’s Degree, Journalism

SKILLS

Sales ManagementBudgetsManagementCrmLeading Large Multi Skilled TeamsSupplier Management and NegotiationNegotiationMarketing Automation and EcrmSalesStrategic Market/Sales Planning and ForecastingWebsite Development and OptimizationPricingCompetitor Analysis, Positioning and PricingDigital StrategyStrategyLeadershipB2bTeam ManagementDigital MarketingCreative Branding and Marketing CommunicationsMarketing StrategyBudget Control, Roi and Profit OptimizationInfluencing and Directing Board Level DiscussionsCustomer Retention•Business Development and Relationship ManagementBrand AwarenessTeam LeadershipCustomer ExperienceDeveloping Operation StrategyMarket PlanningCustomer Acquisition and RetentionAccount ManagementMarketing

ABOUT CRAIG FORD

An experienced Product Leader who is motivated by establishing and leading high performing teams to collaborate across functions to delivery customer and business value. I am passionate about improving the customer experience by harnessing data and customer insights to deliver incredible outcomes. I am currently working with some brilliant people to establish a product led strategy for one of the UK’s largest vehicle remarketers. We are transforming the way in which we take our vehicles to market making internal efficiencies and creating amazing customer journeys along the way.

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Craig Ford — Head of Sales, Marketing and Digital Solutions at Motability Operations Ltd in Bristol, GB | Unifers