Craig Pope
Leader - Client Relations @Holman
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WORK HISTORY
Leader - Client Relations @Holman
CA
A global leader in automotive services providing fleet management for Fortune 500 companies and investing in startups/scaleups including Uber and Lyft, as well as fostering relationships with EV companies.Surpassed the 2024 revenue target of 9.5%, currently achieving +14% year-to-date.Developed and implemented a strategic vehicle replacement roadmap which led to a 19.3% electric vehicle adoption rate, surpassing the industry average of 5.2%.Achieved a 99.34% client retention rate despite cost increases and supply chain challenges
EDUCATION
University of St.Gallen
EMBA, Business
University of Toronto - Rotman School of Management
MBA, Business
University of Guelph
BA
SKILLS
ABOUT CRAIG POPE
Throughout my career, I’ve partnered with some of the world’s most recognized brands, from pharmaceutical giants to global retail leaders, helping them unlock new revenue streams and strengthen their market presence. I’ve worked across diverse industries, each presenting unique challenges that demanded creative, results-driven solutions.At Holman, an integrated global automotive services organization, I’ve been at the forefront of building our client relations strategy. My team of 25 account managers shape, develop and implement this strategy for our most profitable accounts. A broader group of 125 client service specialists work closely with my team to execute daily tactical requests. My previous roles at Buchanan Group and Johnson & Johnson provided invaluable lessons in strategic leadership and market expansion across regions including North America, Latin America, Australia and South East Asia. These experiences strengthened my ability to adapt, innovate and lead in dynamic environments.I’ve always led with the belief that the best results come from empowering teams, nurturing a culture of accountability and fostering collaboration. My passion lies in steering organizations toward sustainable growth while never losing sight of what makes them unique – their people and their customers.
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