Craig Kluka

Employee Benefits Expert | Account Manager at CBIZ | Helping your business attract the best employees and mitigate risk | Creating a better workplace through employee benefits.

Role: Co-owner at Crave Cookies
Location: Jacksonville, FL, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Craig Kluka

As an Employee Benefits Account Manager at CBIZ, I leverage my expertise in consultative selling, SaaS platform, and health benefits to help clients attract and retain the best employees and mitigate risk. I have over five years of experience in the employee benefits industry, holding the license of Resident Health & Life (including Annuities & Variable Contracts), and HubSpot Sales Software.I act as a dedicated resource for assigned accounts, coordinating employee communications, representing clients internally, and discussing applicable legislation and market trends. I also collaborate with other functions to implement client systems, complete projects, and address ongoing service needs. I have a proven track record of exceeding sales quotas, generating referrals, and increasing customer satisfaction. I am passionate about creating a better workplace through employee benefits and delivering value-added solutions to my clients.#happyto help.When I\'m not working, you can find me hosting live trivia at local restaurants in the Jacksonville area. My wife, and I recently purchased a new (older) home in the Mandarin area, giving our two boys, ages 2 and 8, a wonderful backyard to play. I enjoy reading biographical novels, particularly by Walter Isaacson.

Experience

Co-owner
Crave Cookies
Apr 2025 — Present

Education

DePaul University
Bachelor of Science in Business Administration, Business Administration and Management, General
1991
DePaul University
Bachelor of Science - BS, Business Administration and Management, General

Skills

SEO
Google Maps
Search Engine Positioning
Search Engine Optimization (SEO)
Social Media
Sem
Local Marketing
Account Management
Direct Mail
Advertising
Lead Generation
Online Advertising
Online Marketing
Search Engine Marketing (Sem)
Direct Marketing
Customer Relationship Management (Crm)
Management
Search Advertising
Google Adwords
Sales Management
Google Analytics
Digital Media
Sales
Business-to-Business (B2b)
Marketing Strategy
Software as a Service (Saas)
Business Development
Digital Marketing
New Business Development
Website Building
Project Management
Ppc
Social Media Marketing
Marketing

Contact information

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Work email
c••••••••@cbiz.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••88

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Current company

Crave Cookies

Food and Beverage Retail · 134 employees · Founded 2019

Crave Cookies makes two things: large, fresh-baked gourmet cookies and our signature loaded sodas. Every location bakes daily. Nothing is frozen. Nothing is reheated. We\'re in 60+ locations across 20 states, all franchisee-owned. Our franchise partners run their stores, know their customers, and build the local business relationships that make this model work. Two audiences use us most on the business side: companies that want a consistent way to take care of their teams — standing orders, catering, client gifting — and professionals who are serious about franchise ownership. If either of those is you, we\'re worth a conversation. → Find your nearest location: cravecookies.com → Franchise inquiries: franchise1.cravecookies.com

cravecookies.com

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