Craig Bray

About Craig Bray

As a Business Account Manager at Verizon Wireless, I work with business customers to help develop and implement mobile strategies. We partner with many technology companies to help increase your company\'s productivity, efficiency, reduce costs, improve the image, safety, stability and security of your employees and company assets. M2M Solutions: Fleet Management, Asset Tracking, Remote Machine Monitoring, IP Back-Up, Video Surveillance, and Digital Signage. I support small to medium businesses in central to northern Wisconsin

Experience

1. Business Account Manager

   TEKsystems

   Mar 2022 — Present · Appleton, WI, US

   As an Account Manager at TEKsystems, I play a pivotal role in driving business growth and fostering strong client relationships. Here’s a concise description of my responsibilities-I collaborate closely with clients, from managers to C-level executives, to understand their unique business needs. By actively listening and assessing their requirements, I develop strategies to manage risk, ensure compliance, enhance security, and facilitate successful hiring of highly skilled experts-I oversee all steps associated with the sales process. This includes identifying open needs at client organizations, presenting top candidates, and collecting valuable feedback. My goal is to increase sales and market share through both assigned and newly generated accounts-Beyond transactional sales, I take a holistic approach. I leverage resources such as Salesforce and Hoovers to manage existing customer relationships effectively. Metrics play a crucial role, showing year-over-year improvement and cost reduction-I accelerate network optimization and digital transformation. Whether it’s carriers, MSOs, OEMs, internet service providers, or infrastructure providers, a powerful connections drive business success.In summary, as an Account Manager at TEKsystems, I am at the forefront of building bridges between clients and cutting-edge technology solutions. the ability to understand client needs, strategize, and deliver results makes a significant impact on our clients’ success.

Skills

• Account Management
• Customer Retention
• Sales Management
• Customer Service
• Direct Sales
• Management
• Wireless
• Customer Experience
• Solution Selling
• Mobile Devices
• Voip
• Leadership
• Telecommunications
• Sales