Craig D.

Role: Sr Delivery Leader, Servicenow Practice at Accenture
Location: Austin, TX, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Craig D.

Global IT Services leader with over 15 years of experience driving technical support…

Experience

Sr Delivery Leader, Servicenow Practice
Accenture
Oct 2019 — Present

Education

University of Connecticut
Civil Engineering, Computer Science

Skills

Itil
Change Management
Continuous Improvement
IT Strategy
Strategic Planning
Cross-Cultural Teams
Relationship Building
IT Transformation
Pmp
Servicenow
Budget Management
Incident Management
Process Improvement
Outsourcing
Service Desk
Business Transformation
Business Analysis
Vendor Management
Enterprise Software
Service Delivery
Project Management
Sla
Application Migrations
Data Center
Problem Solving
Management
High Performance Teams
Cost Savings
Salesforce.com Implementation
Leadership
Customer Satisfaction
Training
Itil Process Implementation
Business Process Management
Service Level Management
Bmc Remedy
Lean Six Sigma
Integration
Lean Transformation
Business Intelligence

Contact information

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Work email
•••••@accenture.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Accenture

Business Consulting and Services · 10K employees · Grand Canal Harbour, Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

accenture.com

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About Craig D.

Experience

Sr Delivery Leader, Servicenow Practice

Education

University of Connecticut

Skills

Find verified contacts for anyone on LinkedIn