Craig Chaitoff
Senior Director, Americas Service Sales at Cisco | 25+ Years of Experience Leading Technology Sales & Strategy
- Role
- Senior Director Americas Service Sales at Cisco
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Craig Chaitoff
For over 20 years with Cisco, I have been driving innovation and supporting enterprise clients with their technology needs. Currently, I am a senior leader on the Americas Software and Services Sales team engaged in transforming a $5B+ professional and technical support services business. Our focus is on accelerating digital transformation, minimizing risk via technology-driven solutions and helping our customers unlock value through their technology investments. In this effort, I work closely with leaders across Cisco and in our Channel Partner organizations. Before joining Cisco, I served as a sales executive for Ernst and Young and was a top-performing sales leader for major brands, including Xerox and Procter & Gamble. Early in my career, I co-founded The Cleveland Brewing Company, one of the Midwest’s earliest microbreweries. We raised $450K in a private placement offering, built out a successful operation, and earned numerous awards including the #2 Best Beer in America. I enjoy being on the cutting-edge of innovation and working with clients to rethink their capabilities, goals, and strategic plans.
Experience
Senior Director Americas Service Sales
Jan 2020 — Present
In my current role, I lead an America’s team of consultative sellers in Cisco’s Service Sales organization supporting customers across the United States, Canada, and Latin America. This role includes Service Sales leadership, alignment with our Customer Experience Product Management and Delivery teams, and integration with our Global Enablement organizations. A key focus of our Software, Service and Value Transformation team is to integrate a Customer Success Lifecycle approach in conjunction with customer, partner, and Cisco resources in order to accelerate the adoption of technology solutions in support of attaining business transformation.
Education
Miami University
Bachelor of Science (B.S.), Marketing/Economics
1977 — 1981
Weatherhead School of Management at Case Western Reserve University
MBA, Marketing
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