Craig Broussard

About Craig Broussard

I am a senior operations and transformation leader with 30+ years of experience owning execution in highly regulated, mission-critical environments across healthcare, federal operations, and defense. I currently serve as Chief of Staff and Operations Director within Health Insurance IT, partnering with enterprise data and technology leadership to translate strategy into disciplined, measurable execution at scale.My work centers on operational performance, financial stewardship, and organizational readiness. I lead complex operating models that span onshore, nearshore, and offshore teams, manage large-scale technology and transformation budgets, and establish the cadence, metrics, and governance required to deliver consistent outcomes while meeting strict regulatory and compliance standards.I am known for building clarity in complexity, aligning priorities to capacity, surfacing risk early, and enabling leaders to make fast, informed decisions. I have led organizations through growth, constraint, and transformation by developing strong leadership teams, fostering accountability, and maintaining a culture focused on results, trust, and continuous improvement.Respected for my ability to operate across executive, technical, and business domains, I bring a calm, structured approach to change and execution. My focus is simple: build operating systems that scale, teams that perform, and organizations that deliver reliably, even under pressure.

Experience

1. Cos Operations Dir of Technology, Enterprise Data and Analytics and Digital Transformation

   Elevance Health

   Mar 2020 — Present · Norfolk, VA, US

   Own operational execution and delivery for large-scale information systems and technology services supporting regulated healthcare operations. Responsible for translating enterprise data and technology strategy into disciplined execution across applications, platforms, infrastructure, and analytics domains with broad business and regulatory impact.Lead operating cadence, financial planning, and performance governance across complex portfolios, including enterprise applications, shared platforms, and mission-critical services. Develop and manage multi-year technology plans and forecasts, aligning investment, capacity, and delivery priorities to business objectives while maintaining compliance, resilience, and operational readiness.Serve as primary operational interface with strategic technology vendors and service partners, establishing performance measurement frameworks, optimizing outcomes, and managing risk across onshore, nearshore, and offshore delivery models. Direct large, cross-functional programs and operational functions with enterprise scope, ensuring consistency, reliability, and quality of execution.Oversee disaster recovery and business continuity planning, ensuring plans are tested, maintained, and continuously improved. Partner closely with Finance, HR, Legal, Compliance, and business leadership to resolve cross-organizational issues, enable fast decision-making, and sustain a collaborative, high-performance culture.Build, develop, and mentor leadership teams through growth, transformation, and constraint, reinforcing accountability, clear ownership, and operational discipline in fast-paced, highly regulated environments.

Education

• Columbia Southern University

  Bachelors of Science and Business Administration, General

  2008 — 2013

Skills

• Top Secret
• Military Experience
• Security Clearance
• Weapons
• Operational Planning
• Dod
• National Security
• Military Operations
• Navy
• Military