Craig Bender
Strategic Account Customer Success Management @ Amazon | Former Disney and FOX ad tech, operations, CTV, and partnership specialist.
- Role
- Sr Customer Success Manager, Strategic Account Services at Amazon
- Location
- Burbank, CA, US
- LinkedIn followers
- 500 followers
About Craig Bender
An expert in digital and linear advertising operations who can effectively work cross functionally to move forward with solutions to improve daily challenges while promoting future inventory and revenue growth. At TripleLift, strategic growth and comprehensive account planning are the cornerstones of my role as Sr. Account Director, where I\'ve consistently surpassed revenue goals by fostering robust partnerships and launching innovative ad formats. Leveraging extensive experience in digital marketing and online campaign management, I\'ve doubled annual spend for a multi-million dollar publisher portfolio and propelled a CTV publisher to a projected $10M in ad spend.My focus on collaboration has been pivotal, working cross-functionally to introduce new CTV ad formats as marketplace differentiators. This dedication to innovation and marketplace development is underscored by a successful track record at Disney Ad Sales, where I contributed significantly to the growth of a $1B programmatic business. The ability to navigate complex technical escalations and drive cross-selling initiatives underscores my commitment to advancing the digital advertising landscape.
Experience
Sr Customer Success Manager, Strategic Account Services
Jan 2025 — Present · Santa Monica, CA, US
Manage strategic business growth for influential 3P Sellers on the Amazon Store. • Own seller partnership relationships, providing tailored strategies to enhance revenue. • Utilize data-driven decision-making and operational excellence to optimize marketplace performance. • Advise on product selection, merchandising, and conversion drivers to foster revenue growth.
Education
Ithaca College
B.S, TV/Radio Production
1998 — 2001
Boston University
M.S, TV Management
2001 — 2003
Skills
- Illustrator
- Avid Media Composer
- Microsoft Excel
- Powerpoint
- Theatrical Production
- Commercials
- Dfa
- Hulu
- Photoshop
- Broadcast
- Canoe
- Freewheel
- Final Cut Pro
- Mediamind
- Outlook
- Film Production
- Comscore
- Rally
- Video
- Online Traffic
- Web Site Production
- New Media
- Microsoft Word
- Nielson Campaign Ratings
- Videography
- Salesforce.com
- Broadcast Television
- Entertainment
- Extreme Reach
- Film
- Video Production
- Television
- Digital Media
- Online Campaign Management
- Microsoft Office
- Research
- Vindico
- Pro Tools
- Dfp
- Advertising
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