Craig Baptista
Vice President at Bureau Veritas North America
- Role
- Vice President at Bureau Veritas
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Craig Baptista
Results-oriented, high-energy business professional experienced in leading multiple branch offices in various States with a background in operations management and solutions selling. Operational background includes driving operational excellence through creation of repeatable and consistent processes with emphasis on improving productivity and reducing cost; with a commitment to revenue growth through the development of market strategies, establishment of monthly, quarterly and annual sales goals. I am a champion of creating an internal culture of collaboration, teamwork with focus on customer and employee satisfaction and loyalty. Through well-developed employee relations, motivation, development and training my business unit has consistently been the leader in higher than average retention rates, employee tenure and customer satisfaction rates.• Market Expansion Strategies • Contract Negotiations & Sales Cycles • P&L Management • Building Strategic Partnerships • Multi-Unit Operations Management • Project Management • Team Building & Leadership • Building Strategic Partnerships • Process Improvement • Recruiting / Hiring / Retention • Forecasting & Market Analytics • Vendor Management • Asset Management • Budgeting and Cost Containment• Operations and Sales Team Management & Training
Experience
Vice President
Jan 2020 — Present
Education
University of Phoenix
Master of Business Administration (M.B.A.)
2001
Skills
- Business Development
- Budgets
- Salesforce.com
- Project Management
- Contract Negotiation
- Operations Management
- Customer Satisfaction
- New Business Development
- Human Resources
- Sales
- Budgeting
- Negotiation
- Forecasting
- Contract Management
- Leadership
- Sales Operations
- Sales Management
- Management
- Team Building
- Business Process Improvement
- Strategic Planning
- Process Improvement
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