Craig Trout
Operations Management | Sales Management | Property Management
- Role
- Regional Manager at Vello Properties
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Craig Trout
Offering an extensive track record of achievement in hospitality, higher education, operations, and customer service. I continually manage P&L to obtain optimum profits for an organization. My proven track record of success includes development of process improvements, employee training, team building, coaching, sales management, and recruiting/hiring highly qualified candidates.I possess a robust career history in upturning negative sales and facilitating training programs to build top-performing teams and reduce employee turnover. I provide excellent customer service by actively listening to customers to identify their needs, gather pertinent data, and determine best processes to address inquiries and de-escalate customer concerns. In my years as a sales professional, I built a solid track record of success in the areas of customer service, consultative selling, and the development of sales plans that consistently exceed organizational goals.I consider myself to be an exceptional communicator and team player. I am continually recognized for my attention to detail and my ability to continuously deliver an exceptional customer experience. A few of my other key skills include strategy planning, P&L management, hospitality management, workflow optimization, procedural development, and conflict resolution.
Experience
Regional Manager
Jan 2026 — Present · Phoenix, AZ, US
Education
Kaplan University
Master of Science - MS
Kaplan University
Master of Science - MS
William Paterson University of New Jersey
Bachelor of Arts (BA)
William Paterson University of New Jersey
Bachelor of Science - BS
Skills
- Career Counseling
- Leadership
- Student Loans
- Student Affairs
- Critical Thinking
- Campus
- Admissions
- Coaching
- Hiring Employees
- Retaining Customers
- Recruiting
- Staff Development
- E-Learning
- Campusvue
- Employee Training
- Fast Learner
- Higher Education
- Higher Education Administration
- Change Management
- Student Engagement
- Adult Education
- Distance Learning
- Student Recruiting
- Conflict Resolution
- Enrollment Management
- Solution Development
- Career Development
- Hiring
- Leadership Development
- Accreditation
- Resume Writing
- Solution Focused
- Student Financial Aid
- Team Leadership
- Forecasting
- Data Analysis
- Academic Administration
- Student Development
- Time Management
- Training
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