Craig Zielinski
- Role
- Enterprise Customer Success Account Manager - Team Lead at Xometry
- Location
- New Bern, NC, US
- LinkedIn followers
- 500 followers
About Craig Zielinski
Results-driven Enterprise Account Manager at Xometry, leading strategic client…
Experience
Enterprise Customer Success Account Manager - Team Lead
Feb 2021 — Present
Here at Xometry, we are a fast growing-leading company in On Demand Manufacturing. We are in a hyper-growth phase, with a manufacturing platform that is loved and used by customers across the world. The Customer Success Account Manager is responsible for engaging Xometry Enterprise customers, encouraging new services adoption and delivering excellent customer service to retain and grow each portfolio. The CSM will reduce churn by identifying friction points and presenting solutions to benefit the customer.
Skills
- Microsoft Excel
- Teamwork
- Microsoft Powerpoint
- Social Media
- Food & Beverage
- Microsoft Word
- Customer Service
- Time Management
- Cooking
- Event Planning
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