Craig Viney

About Craig Viney

GLOBAL IT EXECUTIVEGlobal IT leader of 280 FTE’s and 50 contracted staff members. Responsible for an IT budget of $250M Expense and $30M Capital supporting overall corporate revenue of $8B annually. Customer-Centric Leader driving innovation as well as aligning technology and process. Proactive Engagement with business leadership to clearly understand what is needed; requiring data driven, fact-based and clearly articulated recommendations are brought forward. Proven ability to build / lead High-Performance Teams to tackle challenges and establish true business value from IT. Ensuring Budget Management and Cost Containment are key elements of declaring success. Possesses the right mix of Technical Savvy and Business Acumen that engenders credibility and trust with both business leaders and technical staff. CORE COMPETENCIES • Building High-Performance Teams• Future Leadership Talent Development• Business Engagement• Business Intelligence (BI)• Enterprise Resource Planning (ERP)• Establishing Team-Driven Innovation• Strategic Planning• Technology Leadership• Data Driven Fact-based Decision Making• ITIL Service Delivery Management • Data Center / Cloud Operations• Command Center Operations• L2 and L3 Desktop / Service Desk• Facility Construction / Management • Project / Program Management• Budgeting / Expense Management • Vendor Management & Contract Negotiation• Process Re-engineering & Improvement

Experience

1. Chief Technology Officer

   DigitalOptometrics

   Jan 2021 — Present · Cincinnati, OH, US

   As the Tele-Optometry ‘provider of choice’, DigitalOptometrics leads the market as the proven telehealth partner bringing a scaled, patient centric, OD driven, integrated service offering to the vision market.We are proud to offer a comprehensive Tele-Optometry model that will expand patient access to care by increasing overall OD capacity, simplifying/optimizing patient care, and improve clinical outcomes.The DigitalOptometrics Tele-Optometry system has proven to elevate and sustain KPIs /optimal business results including Exams Per Hour, Materials Conversion, Patient Net Promoter Scores (NPS), added value proposition and revenue streams, and offers optimum ROI.

Education

• Macomb Community College

  Liberal Arts, Completed pre-Walsh requirements

  1988 — 1989

• Walsh College

  Bachelor, Business Administration; Marketing

  1990 — 1991

Skills

• Project Management
• Strategy
• Program Management
• IT Operations
• Management
• Visio
• Process Improvement
• Operating Systems
• Vendor Management
• Databases
• IT Strategy
• Governance
• Business Process Improvement
• Service Management
• Information Technology
• Business Process
• Business Analysis
• IT Management
• IT Service Management
• Change Management
• Risk Management
• System Deployment
• Itil
• Enterprise Software
• Pmo
• Pmp
• Infrastructure
• Sdlc
• System Administration
• Integration
• Project Portfolio Management
• Disaster Recovery
• Data Center
• Business Intelligence