Craig Talbot

About Craig Talbot

Focused on driving high impact revenue growth and long-term customer value through strategic partnerships, strong team leadership, and a relentless focus on client outcomes. As a senior sales and business development leader, I’ve built a track record of exceeding aggressive growth targets and leading high-performing teams across managed network services, digital transformation, and enterprise technology. I specialize in bridging sales execution with customer value to drive both new revenue and deeper engagement across strategic accounts. Throughout my career, I’ve led transformation initiatives, built strategic alliances, and positioned organizations for accelerated growth. Highlights include driving $159M in enterprise revenue, executing an $8M automation initiative across sites, and leading a $14M digital transformation engagement for a major enterprise customer. Strategic Accounts & New Logo Growth | Client Engagement & Retention | Executive Relationship Management | Revenue & Pipeline Growth | Team Leadership | P&L Ownership | Strategic Partnerships & Alliances | Sales Process Optimization | Operational Efficiency

Experience

1. SVP, Customer Excellence

   SageNet

   Jan 2025 — Present · SVP, ST

   Serve as executive sponsor and strategic partner to SageNet’s top enterprise customers and prospects, leading executive engagement to drive expansion, retention, and alignment to customer business outcomes. This role operates at the intersection of revenue growth, customer success, and executive advocacy, partnering across sales, operations, and delivery to accelerate outcomes and reduce friction.• Support strategic new logo pursuits by aligning early-stage engagement with executive decision makers and positioning SageNet as a trusted advisor. • Lead executive engagement strategy across key accounts, strengthening relationships to drive expansion, retention, and long-term value. • Partner with CRO and sales leadership to identify and advance growth opportunities, supporting pipeline development and more consultative selling. • Serve as executive escalation point for strategic accounts, resolving complex issues while reinforcing trust and partnership. • Provide voice-of-customer insights to inform strategic planning, product evolution, and go-to-market initiatives as part of the Executive Leadership Team.• Accelerate deal cycles to drive faster customer value realization and earlier revenue capture.

Education

• Virginia Tech - Pamplin College of Business

  Bachelor of Science (BS), Marketing Management