Craig T. Rivers
Store Manager @DICK'S Sporting Goods
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WORK HISTORY
Store Manager @DICK'S Sporting Goods
NC, US
Conduct Weekly/Monthly/Quarterly strategy meetings with management team to ensure all Game Plans are completed and necessary actions are filtered down to staff. Member of the Going Going Gone Leadership Round Table Group conducting Bi-Monthly Meetings to establish best practices and procedures for all Stores.(Head Coach Program, Onboarding Practices, Inventory Management, Frontend Metrics, Freight Flow Review) Reviewed Store Inventory Management System (SIMS) to ensure proper receiving, negative on-hands corrections, along with 100% backroom location accuracy is maintained. Weekly meetings with Pricing and Signage Lead (PSL) over upcoming promotions, price change completion, and store walks to review signage standards are intact. Reviewed cashier conversions with Frontend Lead to monitor Scorecard, Credit Card penetration, returns percentage, price overrides, cash over/short concerns, and cash office procedures.
EDUCATION
Everest University-Brandon
Master of Business Administration - MBA, Human Resources Management and Services
Colorado Technical University
Master of Science - MS, Organizational Leadership
Northwood University
Bachelor of Business Administration - BBA, International Business
ABOUT CRAIG T. RIVERS
An accomplished and dynamic leader possessing profound knowledge of administrative, operational principles and procedures. With an in-depth knowledge of internal/external structuring and workings for organizations seeking to deliver profitability and exceed customer experience. Proven servant leader with 20+ years of leading, supervising, metrics (KPI) driven training/mentoring through 1:1 and/or groups settings.
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