Craig T.
Director - Head of Customer Onboarding & Underwriting @汇丰
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WORK HISTORY
Director - Head of Customer Onboarding & Underwriting @汇丰
GB
EDUCATION
University of Derby
Degree, Business & Finance
Denstone College
Private Education, GCSE & ALevel
ABOUT CRAIG T.
I have a passion to make a difference to colleagues, through inclusive leadership and creative vision. This ultimately benefits our customers by leading team through change and developing individuals beyond their own capability belief. I have gained a wealth of experience through many years of managing customer engagement within the financial service industry, 20 years within Retail & Distribution mainly within a regulated environment, with the last 4 years working in Fraud leading the UK Operational Team. I fully believe my strengths and capabilities consist mainly of a deep understanding of customer expectations in today\'s digital world and climate. I have an abundance of influencing skills that support a clear direction for a team underpinned by strong beliefs and values. I have an eye for detail when it comes to MI & trend analysis and a creative flare that allows me to communicate visions with passion, advocacy and inspiration. I am a detail-oriented team player with strong organizational skills, and I have the ability to handle multiple demand or projects simultaneously with a high degree of thought and accuracy.
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