Craig Shoneman

WORK HISTORY

EDUCATION

SKILLS

ABOUT CRAIG SHONEMAN

15 years of product management experience with extensive expertise in HR technology, HR processes, and employee experience technology including recruiting, skills, AI, performance management, succession planning, learning, development, internal mobility, workplace services- 10 years managing enterprise SaaS products, creating product strategy & impactful products to increase customer loyalty and revenue for small and large enterprise software vendors- 4 years managing internal enterprise technology within a fortune 500 company, took a user and outcome based lens to set enterprise product strategy, conduct buy/build analysis and implement tech that improved internal operations with results such as 80%+ user satisfaction, 37% faster support resolution time, scalable procurement system that replaced legacy tech debt, and $1m in reduced vendor license fees. Expertise owning 3rd party platforms like ServiceNow, Jira, Google Workspace, Slack & Confluence- Launched 5 new B2B or B2B2C SaaS products developed from concept to launch, using design thinking and agile practices, 3 of which won Top Product of the Year awards - 13 years as a people manager with experience coaching, developing and mentoring product managers of all levels; from brand new product managers to associate directors- Experience building product teams and establishing new product management practices at Wayfair, IBM and Kenexa- Empathetic leader with proven track record of challenging the status quo, bringing customers & teams together and leveraging design thinking to deliver innovative solutions - Skilled in SaaS product management, product strategy & vision, design thinking, user experience, agile development, working with large customers, public speaking, learning new technology and spaces, buy/build decisions, and people management. Currently seeking to create innovative product and elevate product managers as a people leader or individual contributor at:1. A fast-paced mission-focused software company/division where I can collaborate with a passionate team & great customers to develop\\evolve user-centric SaaS solutions that deliver tangible impact for our customers and users.2. A mission-focused company in need of someone to create a strategy and roadmap for their internal technology stack so they can better drive business outcomes and/or employee experience.