Craig Sernotti

Craig Sernotti

Business Analyst @Grant Street Group

New York, NY, US
EMAILS
c••••••••@grantstreet.com
MOBILE NUMBERS
+17•••••••39

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WORK HISTORY

May 2021 — Present

Business Analyst @Grant Street Group

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Government tax revenue management software. Implement new county customer redemption and tax sale processes in our application. Interpret client needs, define feature requirements, collaborate across teams and roles to design functionality, write Jira ticket specifications, test completed features to ensure they work as required, document internal and external processes in Confluence.Coordinated annual team projects. Oversaw EscrowExpress, an escrow payment application, for Florida counties, to pay over 2.2m parcels and nearly $10b in taxes annually.

EDUCATION

N/A

The College of New Jersey

Bachelor of Arts (B.A.)

SKILLS

Software DocumentationTalent AcquisitionSocial MediaSaasInternet RecruitingTeam ManagementPublicationsAccount ManagementComputer Based TestingTechnical WritingAnalysisBusiness AnalysisEditingAssessment ToolsKnowledge ManagementTechnical RecruitingConsultingWordpressAssessment TestsComputersProofreadingVendor ManagementWritingResearchBooksProject ManagementSocial NetworkingTestsRecruitingManagementNetworkingWysiwyg Layout ToolsTechnology Needs AnalysisDatabasesContract RecruitmentInformation TechnologyCmsSourcingCopy EditingSoftware Project Management

ABOUT CRAIG SERNOTTI

govtech. Righter of ships. Learn, be kind, get stuff done.

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