Craig Ritchie
Vice President at Freedom Mortgage
- Role
- Vice President, IT Product Management at Freedom Mortgage
- Location
- Vineland, NJ, US
- LinkedIn followers
- 500 followers
About Craig Ritchie
Operations Management Cost Control Process Improvement Customer Value CreationGrowth-oriented operations manager with proven results in business expansion, application of technology, account maximization, customer satisfaction and retention, and employee development. Key functional and utility player who achieves business objectives by delivering cost-control measures, process improvements, and infrastructure management. Utilizes proven techniques to diagnose and improve organizational and operational effectiveness, maximizes opportunities to recognize and capture margins, and builds relationships that support business strategy. Standout Competencies:√ Operations Management√ Customer Service/CRM√ Problem Resolution√ Process Improvement√ Consultative Selling√ Quick Thinker; “Good On Feet”√ Risk Assessment/Mitigation√ Marketing Communications√ Competitive Market Analysis√ Technical & Soft Skills Training√ Mentoring/People Development√ Visionary; Forward Thinking√ M&A Due Diligence√ Facilities Expansion/Contraction√ Product/Service Differentiation√ Relationship Building√ Commitment to Excellence√ Likeable; Trusted
Experience
Vice President, IT Product Management
Jun 2022 — Present · Mount Laurel, NJ, US
Education
Cedarville University
Bachelor of Arts - BA
Skills
- Finance
- Marketing
- Real Estate
- Real Estate Transactions
- Residential Homes
- Sales
- Insurance
- Title Insurance
- Management
- Healthcare Management
- Team Building
- Process Improvement
- Strategic Planning
- Customer Service
- Investment Properties
- Outsourcing
- Instruction
- Leadership
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