Craig Reynolds

Senior Quality Improvement Lead @Yorkshire Ambulance Service Nhs Trust

Barnsley, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2026 — Present

Senior Quality Improvement Lead @Yorkshire Ambulance Service Nhs Trust

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I lead quality improvement programmes that deliver measurable gains in patient safety, care quality, and workforce productivity. Using the Model for Improvement, I work with teams across clinical, operational, and corporate services to turn priorities into tested, data-driven change.

EDUCATION

2007 — 2010

Northumbria University

Bachelor of Science (BSc), Geography

2005 — 2007

NEW College Pontefract

A-level, Geography, Law and Photography

2015 — 2020

University of Bradford

Post Graduate Diploma, Management in Health and Social Care

ABOUT CRAIG REYNOLDS

I’m a Senior Quality Improvement Lead at Yorkshire Ambulance Service NHS Trust, leading improvement programmes that deliver measurable gains in patient safety, care quality, and workforce productivity. I lead the application of improvement science across the organisation, using the Model for Improvement and data-driven insight to turn strategic priorities into structured, tested change. My work spans clinical, operational, and corporate services, embedding improvement as a core way of working rather than a standalone activity. I work closely with senior leaders and frontline teams to build alignment, create pace, and maintain a clear focus on outcomes that matter. I am experienced in designing and delivering complex improvement work in challenging environments, ensuring change is both practical and sustainable. I’m particularly focused on making improvement visible and accessible. Through clear communication, visual design, and storytelling, I help teams connect to the purpose of improvement and engage meaningfully in the work. Alongside delivery, I play a key role in building improvement capability across the organisation, mentoring others and creating the conditions for teams to test, learn, and continuously improve.

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