Craig Perez
Vice President, Operations | Claims Leadership (Auto, Property, Commercial, WC) | Strategic Programming | Catastrophe Operations|
- Role
- Claims Leader at Allcat Claims Service
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Craig Perez
Results-oriented insurance professional with 30+ years progressive leadership experience in the areas of claims, relationship management, training and process development. High energy leader, excellent communicator and change agent. Firm understanding of ground up applications that influence service outcomes and positively impact team morale. Strategic in thought process that includes diverse perspectives in an effort to attain results that exceed service objectives while creating a cohesive team environment.
Experience
Claims Leader
Oct 2024 — Present · Chesapeake, VA, US
In my role as Claims Leader at Allcat Claims Service, I oversee the Commercial and Residential property claims functions for both field and desk adjusters. Working closely with quality and training representatives, I ensure efficient and effective claims handling processes. Through my leadership, I have partnered with other team members and implemented process improvements that have streamlined operations and enhanced the overall quality of service provided to our clients.
Education
St. Leo University
Bachelor of Business Administration (BBA), Business Administration and Management, General
1992 — 1997
St. Leo University
Master of Business Administration (MBA), MBA- Business
2011 — 2015
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