Craig Parkhurst
Driving excellence and innovation to support the customer experience.
- Role
- Senior Director of Enterprise Applications & Marine Technical Lead at Hornblower Group
- Location
- Warwick, RI, US
- LinkedIn followers
- 500 followers
About Craig Parkhurst
An accomplished maritime professional, I have an established history of supporting the customer experience in maritime products and services. I am passionate on delivering quality solutions for clientele with a proven record of developing strong professional relationships and retaining clients and partners in the industry. I possess extensive expertise in the integration of technical and SaaS applications into business processes. I am an expert at facilitating transitions from a reactive maintenance culture to a preventative and predictive one.Areas of my expertise include: Sales & Marketing Development Testing Customer Support & Retention Trade Show Representation Project Management Vendor & Supplier Management Specification Writing SaaS Applications Maintenance Management Plans Business Operations B2B Sales Maritime Industry Knowledge Software & Technology Integration Stakeholder Relations Onsite & Webinar Trainings
Experience
Senior Director of Enterprise Applications & Marine Technical Lead
Feb 2025 — Present
We are Hornblower Group, the global leader in world-class experiences and transportation. The brand heritage of our organization dates back nearly 100 years, with the establishment of Boston Harbor Cruises in Massachusetts in 1926; on the west coast of the United States, Hornblower Group began in 1980. Across our growing portfolio, we have a long-standing history of expertise and innovation and have continually redefined the marine hospitality industry. Today, our footprint spans countries and territories, and 125 U.S. cities, with offerings including water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services and marine consulting & services.
Education
University of Rhode Island
Marine Affairs, Marine Policy, Busiess Management
Skills
- Ports
- Sailing
- Ocean
- Generators
- Manufacturing
- Shipbuilding
- Sales
- Engineering
- Logistics
- International Shipping
- Management
- Navigation
- Operations Management
- Boating
- Transportation
- Marine Engineering
- Maritime Operations
- International Business
- Yachting
- Maritime
- Shipping
- Charter
- Inspection
- Scuba Diving
- Boat
- Cruises
- Freight
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