Craig Okpaleke

Mobility Analyst @ORION

Houston, TX, US

Oversees over enterprise mobile devices and administers devices using IBM Maas360 MDM including profiles to download a corporate app catalog to iPads, and data restrictions (wireless policies) to alert users when allotted mobile data limits are exceeded. Collaborates with AT & T and Verizon representatives for device orders, maintains mobile equipment inventories, and coordinates equipment recycling. Troubleshoots and resolves issues on Peplink routers (InControl administration console) and mobile devices (remote tools). Generates monthly mobile rate plan reports.Supplies IT configurations and equipment deployments for field locations and newly acquired sites including Cradlepoint devices (Netcloud OS admin), Peplink \"network in a box\" setups, security fobs/pins, Windows VPN, cellular boosters (Cel-fi, Wilson), and automatic office gate schedules. Creates interactive conference room environments with Monopads and maintains on-site audio/visual equipment in conference and training rooms. Images and deploys PCs and accessories and installs role-based applications for office/field employees and supervisors.• Decreased wireless costs by eliminating unused data on mobile lines.• Enabled remote/mobile iPad usage of a proprietary application leveraging Microsoft Remote Desktop.• Efficiently acquired, provisioned, and deployed mobile devices for Central Texas office acquisition.• Delivered training to truck drivers on how to a create a hands-free (low touch) experience using Google Assistant.• Ensured continuous email service during Office356 tenant migration by creating Maas360 MDM profiles.• Migrated the Safety application from MS Surfaces and laptops to iPads and provided training on app and tablet functionality.

University of Houston-Downtown

Liberal Arts and Sciences, General Studies and Humanities