Craig Miller

About Craig Miller

As an insurance agent at American National, I help clients protect their assets, income…

Experience

1. Insurance Agent

   American National

   Jun 2016 — Present · Augusta, GE

   Develop long-term source of clients utilizing referrals, mailings, phone solicitation, b2b and social media to approach potential clients. • Schedule appointments to determine client needs, financial situations and discuss present coverage and investments. • Develop coordinated protection plan by calculating rates for immediate coverage and long-term strategy implementation. • Obtain underwriting approval. • Plan follow-up visits and evaluations of needs. • Maintain personal networks and participation in professional organizations.• Increased prospects 36% by developing base for long-term source of clients. • Converted 60% of prospects each year by utilizing mailings, b2b and phone solicitation. • Spearheaded profitability by utilizing the multi-line discount program.• Increased customer service satisfaction by creating a pro-active sales and service approach. • Enhanced agency reputation by exploring opportunities to add value to job accomplishments. • Established Workers’ Compensation Program within the top 10% among peers.