Craig Loveless
Store Manager|Telecommunications|Leader
- Role
- Store Manager at Optimum
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Craig Loveless
Determined to connect homeowners with their perfect buyers and potential homeowners with their perfect home.
Experience
Store Manager
Aug 2023 — Present · Ledgewood, NJ, US
Oversee Altice USA Retail Store location(s), ensuring that sales, productivity, accuracy, quality, and sales goals are met for all offered products/services by mentoring, coaching, and engaging with employees and customers. Handles escalated customer concerns, maintains composure, and resolves difficult situations and follows up to ensure positive resolution. Ensures consistent application and enforcement of all Store policies, processes, and practices to provide a superior customer service experience. Optimizes staffing levels to improve service, support business processes, and ensure regulatory compliance. Assists in the development of a Retail Sales staff that supports multiple products. Performs the administrative, facilitative coaching, and mentoring duties necessary to lead and maintain a quality retail sales staff.
Education
County College of Morris
Associate's degree
2002 — 2005
County College of Morris
Associate's degree
2002 — 2005
Skills
- Computer Repair
- Home Networking
- Home Offices
- Leadership
- Team Building
- Management
- Retail
- Sales Rep Training
- Outside Sales
- Sales Operations
- Store Operations
- Customer Service
- Inventory Management
- Rental Real Estate
- Sales Management
- Real Estate Marketing
- Real Estate License
- Store Management
- Retail Category Management
- Comptia a+ Certification
- Strategic Planning
- Real Estate
- Microsoft Office
- Sales
- Training
- Customer Satisfaction
- Residential and Commercial Security
- Retail Sales
- Heating Oil
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