Craig Hodge

Technical Support Engineer @Magnet Forensics

Ottawa, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2024 — Present

Technical Support Engineer @Magnet Forensics

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Ottawa, ON, CA

EDUCATION

1999 — 2000

Valdosta State University

Criminal Justice

2000 — 2001

CDI College

Network Administration

SKILLS

TroubleshootingSoftware Quality AssuranceJiraSystem TestingSystem DeploymentRallyNetworkingUsability TestingHardwareBlackberry Enterprise ServerRemedyTriageVpnDefect TrackingQuality CenterActive DirectoryBmc RemedyAndroidMobile TechnologyQlikviewRegression TestingTest ManagementReporting MetricsPerformance TestingAgile MethodologiesMobile DevicesBug TrackingLocalization TestingIstqb CertifiedManual TestingBlackberryTechnical TrainingTestingTest AutomationIntegrityIosQuality AssuranceUser Acceptance TestingScrumSystem Administration

ABOUT CRAIG HODGE

Technical Support Engineer with extensive cross-platform experience and a strong background in both Agile (Scrum, Kanban) and Waterfall methodologies. Certified in CSM, ISTQB and MCDST, I bring over 20 years of technology experience, including more than 10 years in Research and Development. My engineering foundation is complemented by diverse expertise in systems administration, technical support, and network administration. NOTABLE PROJECTS TV Apps: NFL, TNT, TBS, NBA, Cartoon Network, Disney Channel, YTV, Nickelodeon, Treehouse Go Mobile Apps: BlackBerry Messenger, Facebook for BlackBerry, Twitter for BalckBerry, Myspace for BlackBerry, BlackBerry Protect, Google Talk for BlackBerry, MSN Chat for BlackBerry, Yahoo Messenger for BlackBerry, WordPress for BlackBerry

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