Craig Hageman
Head of Mobility Testing and Global Program / Operations Management/
- Role
- Head of Global Mobility Testing Services at UL Solutions
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Craig Hageman
I am a seasoned operations and mobility executive with over 20 years of experience driving innovation, efficiency, and strategic growth across the automotive and mobility sectors. As the Head of Mobility Services (Testing) and Global Program/Operations Manager for the Mobility and Critical Systems organization, I lead cross-functional teams in delivering high-impact solutions that support global testing operations and program execution.My career spans leadership roles in product development, business operations, sales, supply chain, and strategic planning. Prior to my current role, I served as Operations Manager at Hawthorne Distribution and Senior Operations Director at SGS North America. I also held key positions at FCA US LLC, including HMI Product Chief and Business Operations Manager, where I played a pivotal role in launching new vehicle programs and optimizing operational performance.Known for my collaborative leadership style and results-driven mindset, I excel at aligning complex programs with business objectives, fostering innovation, and building strong stakeholder relationships across global teams. My deep industry knowledge and operational acumen continue to shape the future of mobility and critical systems testing.
Experience
Head of Global Mobility Testing Services
Aug 2023 — Present · US
Developing and managing the commercial roadmap including Testing, Inspection, and Certification in the Mobility Industry. Responsible for workflow management systems, QA, Safety, and other systems as well as integration into CRM, pricing and other commercial systems. Leading annual budget (Capital and Operational) discussions and managing both license and operational spend- Owner of P&L - Providing business ownership of commercial and success metrics- Providing business governance and administration over all commercial/marketing technology improvements, requirements, testing, and releases- Owner of customer acceptance and satisfaction- Maintaining and growing personnel roles, profiles, and experience- Collaborating with Sales Enablement to support optimization of all commercial technology- Gathering and analyzing business needs for enhancements and proposing and implementing solutions- Global Customer Experience
Education
Western Michigan University
Bachelor of Science (BS)
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