Craig Goodwin
Director of Network Services @Vista Technology Support
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WORK HISTORY
Director of Network Services @Vista Technology Support
Director of Network Services:• Lead a diverse team responsible for network operations, ensuring alignment with strategic objectives and fostering a culture of collaboration and innovation.• Oversee the seamless integration and maintenance of telephony services, both on-premises and cloud-based, leveraging platforms like Avaya and AWS Connect to enhance efficiency and service delivery.• Manage a substantial budget for Network Services, optimising resource allocation and implementing cost-effective strategies to drive operational efficiency.• Implement advanced monitoring tools and proactive maintenance protocols to mitigate risks and maintain high uptime rates for critical national infrastructure.• Cultivate strong relationships with internal and external stakeholders, ensuring alignment with their needs and expectations to enhance overall satisfaction and collaborative success.
EDUCATION
South Bristol technical College
BTEC, Engineering
SKILLS
ABOUT CRAIG GOODWIN
21 years’ experience delivering significant operational and transformation management…
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