Craig Goebel
- Role
- Director of Americas Oem Service Operations at Tektronix
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Craig Goebel
I am a highly motivated leader, manager and change agent who values success driven team…
Experience
Director of Americas Oem Service Operations
Nov 2021 — Present
Leadership and operational oversight of unified OEM service delivery for Tektronix Service Solutions Organization. The OEM service umbrella includes Tektronix, Keithley and Fluke brand service equipment, performing calibration and repair functions at multiple sites in the United States, Canada & Mexico.
Education
Marylhurst University
Bachelor of Science, Business & Management
2003 — 2007
Oregon State University
Health and Physical Education/Fitness
1988 — 1990
Skills
- Six Sigma
- Itil
- Printers
- Change Management
- Service Delivery
- Project Management
- Sla
- Team Leadership
- Strategy
- Customer Satisfaction
- Call Center
- Business Analysis
- Operations Management
- Business Process Improvement
- Technical Support
- IT Outsourcing
- Professional Services
- Leadership
- Vendor Management
- Call Centers
- Managed Services
- Troubleshooting
- Product Management
- Cross-Functional Team Leadership
- Software Documentation
- Service Management
- Incident Management
- Program Management
- Outsourcing
- Business Process
- Process Improvement
- IT Service Management
- Managed Print Services
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