Craig Fallows
Head of Data and Reporting @Mycsp Ltd
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WORK HISTORY
Head of Data and Reporting @Mycsp Ltd
EDUCATION
Liverpool Hope University
Bachelor of Applied Science (B.A.Sc.), Performance Physiology & Analysis
SKILLS
ABOUT CRAIG FALLOWS
Global Head of Reporting and Business Intelligence. Covering- Business Intelligence BI/ Business Analytics/ Microsoft Fabric & Power BI/ Finance/ Reporting and Insights/ Digital Analytics/ AI/ Data Strategy/ Operational Performance Management/ Data Insights/Data Science/ Power BI/ Data Warehouse DWH/ Data Governance/Business Performance / Centre of Excellence/ Customer Experience CX/ Customer Insights/ SQL/ Customer Engagement/ UX/ Data Visualisation/ Hypothesis Testing/ Service Optimisation/ Consultancy/ Continuous Improvement/ Statistics/ Operational / Performance Management/ BQF Six Sima/ Project Management/ Capacity Planning/ Customer service delivery/ Strategy Design and Delivery/Risk Control/ Complaint Management/ Lean/ Contact Centre/ Operation Management/ Stakeholder Management/ People Management / Root Cause Analysis/ Banking/ Pensions/ Financial Services a
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